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Part Ⅰ ChinaSourcing:Macro Level Study3

Chapter 1 Analysis of Global Service Outsourcing Market3

1.1 Service Globalization and Outsourcing3

1.2 Global Outsourcing Market and Forecast5

1.3 R＆D Globalization and Opportunities in China8

1.4 IT Services Market of United States and Japan12

1.5 Major Outsourcing Destinations Overview19

Chapter 2 From"Made in China"to"ChinaSourcing"32

2.1 Economic Globalization Promotes the Transfermation of Manufacturing Industry33

2.2 Technology Development Drives Service Transfer34

2.3 The National Vision of Service Outsourcing Industry35

2.4 Service Outsourcing Promotes Economic Transformation38

Chapter 3 Comparative Analysis of China and Other Major Service Outsourcing Destinations40

3.1 Overall Analysis and Comparison41

3.2 Human Resources Comparison43

3.3 Infrastructure Comparison45

3.4 Business Environment Comparison47

3.5 Cultural Differences49

Chapter 4 Profile of China's Service Outsourcing Industry52

4.1 Overview ofChina's Service Outsourcing History52

4.2 Types ofChina's Service Outsourcing Companies54

4.3 China's Service Outsourcing Types and Regional Distribution62

4.4 Vendors in China's Service Outsourcing Industry67

Chapter 5 China's Service Outsourcing Industry Policy Analysis69

5.1 National Service Outsourcing Industry Policy Overview69

5.2 Incentive Policy Comparison between 21 Service Outsourcing Model Cities72

Part Ⅱ ChinaSourcing:from a Regional Perspective79

Chapter 6 The Bohai Economic Rim(BER)79

6.1 Beijing80

6.2 Tianjin86

6.3 Dalian93

6.4 Jinan99

6.5 Harbin105

6.6 Daqing110

Chapter 7 The Yangtze River Delta(YRD)115

7.1 Shanghai115

7.2 Nanjing121

7.3 Wuxi127

7.4 Hangzhou133

7.5 Suzhou139

Chapter 8 Pearl River Delta(PRD)145

8.1 Shenzhen145

8.2 Guangzhou150

8.3 Xiamen156

Chapter 9 Central and Western Regions161

9.1 Wuhan162

9.2 Chengdu167

9.3 Xi'an172

9.4 Nanchang177

9.5 Hefei182

9.6 Changsha188

9.7 Chongqing194

Chapter 10 Study on the Location Advantages and Division of Labour of the China Service Outsourcing Model Cities200

10.1 A Theoretical Inquiry of the Location Advantages of the Model Cities203

10.2 The Empirical Analysis of the Location Advantage of the Model Cities206

10.3 Conclusions and Recommendations216

Part Ⅲ ChinaSourcing:the Study on Vendors221

Chapter 11 Business Model and Roadmap of Outsourcing Industry of China221

11.1 Definition of Service Outsourcing and Offshore Outsourcing222

11.2 Type of Service Outsourcing Business Model223

11.3 The Evolving Business Models of Service Outsourcing226

11.4 Growth of Local Service Outsourcing Providers229

Chapter 12 Definition of High,Middle and Low-End in Outsourcing Services and the Position of Chinese Vendors234

12.1 Division by Commercialization235

12.2 Division by the Value Chain237

12.3 Division by Price and Ability238

12.4 Division by Closeness to End Clients239

12.5 Classification of High,Middle and Low-End Services in Outsourcing240

12.6 Position of Chinese Vendors241

Chapter 13 Evaluation Criteria of Outsourcing Providers and Opportunities for China's Vendors255

13.1 The Evaluation Process of Service Outsourcing Providers256

13.2 Advantages and Disadvantages in China's Service Outsourcing257

13.3 Opportunities for China's Service Outsourcing Business259

Chapter 14 Key Capabilities for Chinese Software Services Vendors in IT Offshore Outsourcing267

14.1 Theoretical Background268

14.2 Research Model Development272

14.3 Data Collection274

14.4 Empirical Results and Discussion275

14.5 Proposed Future Research276